IDEX Finance & Accounting

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IDEX Key Account Manager - Filters in West Henrietta, New York

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses at https://www.idexcorp.com/our-businesses/business-segments/ around the globe, chances are, we have something special for you.

LOCATION: North America (Role can be based in Rochester, NY; CA; Texas or CO)

DEPARTMENT/UNIT: Life Sciences Business Unit – Optical Filters Solutions Sales Business Line

The Key Account Manager is responsible for driving and executing on the specific OEM account sales strategy. The Key Account Manager will be responsible for achieving/exceeding the revenue goals within their assigned OEM accounts. The Key Account Manager will utilize the extended support team to engage an “over-serve” model with the customer. The Key Account Manager works closely with the Business Line Leader and cross functional team to implement and drive the Solutions group customer strategy for the assigned accounts, using the Semrock Solutions team commercial process.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Primary responsibility is to meet/exceed assigned account Annual Operating Plan (AOP) revenue.Revenue targets are based on assigned market/application focused OEM customers within their assigned area of responsibility.

  • Effectively work with the extended team (may include local distributors) to support customers which may require coordination beyond the local region.The Key Account Manager will use tools such as SalesForce.coma to develop forecasts and pipe-line opportunity detail.The Key Account Manager will proactively provide account executive summaries to communicate opportunities and issues within their accounts.

  • Assist in developing and implementing specific sales growth strategies and initiatives for assigned OEM accounts as defined by Leadership.

  • Lead strategic engagement with customers on products, markets, customers and applications that align with Product Manager/Office of the CTO roadmaps.This includes supporting new product introduction (NPI) and voice of customer (VOC) processes by teaming with product management & marketing to develop target opportunities and deploy a campaign around new business opportunity development.

  • ​The Key Account Manager is responsible for effective utilization of factory resources (via their internal assigned Applications Engineer) to support customer programs/customer satisfaction and to drive new business opportunity growth in their region at existing and new customers.This is done through effective qualifying of issues/opportunities locally, and by effective engagement throughout the opportunity development cycle.

  • Provide technical and selling expertise at target customers to “overserve” existing business and to deepen relationships with strategic customers which enable cross-platform sales, and which generates new business results within these customer relationships​

EDUCATION AND EXPERIENCE REQUIREMENTS:

  • A Bachelor’s degree in engineering/marketing or related discipline preferred, or equivalent experience;

  • A minimum of 3 years in account management/selling of technical products in life sciences/adjacent markets;

  • Experience in a professional role with a high level of sales team coordination and OEM sales experience;

  • Ability and experience in successfully delivering results through cross-functional teams (initiating project, communicating the timeline/deliverables, managing schedules, and driving internal commitments);

  • Excellent understanding of sales/account management processes and market knowledge.

  • Proven strategic problem-solving expertise.

  • Superior written and verbal communication skills – able to communicate at all levels of the organization;

  • Ability to work successfully in a multi-cultural, global business environment;

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

IDEX (NYSE: IEX) is a company that has undoubtedly touched your life in some way. In fact, IDEX businesses make thousands of products that are mission-critical components in everyday activities. Chances are the car you’re driving has a BAND-IT® clamp holding your side airbag safely in place. If you were ever in a car accident, a Hurst Jaws of Life® rescue tool may have saved your life. If you or a family member is battling cancer, your doctor may have tested your DNA in a quest to find the best targeted medicine for you. It’s likely your DNA test was run on equipment that contains components made by our growing IDEX Health & Science team.

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